Industries
Capture new enquiries for your legal reception team
Collect a brief enquiry and callback details while solicitors focus on client work.
15 minutes with our team. See how Skysay fits your call flow.
The homepage demo is a general AI agent, not a specialist for this industry.
Industries
Solicitors & law firms
Caller
“I would like to speak to someone about a property purchase.”
What the call captures
- New or existing client
- Brief enquiry category
- Callback preference
Illustrative result
Legal reception enquiry recorded
A focused flow for your team
Skysay can ask whether someone is a new enquirer or an existing client, capture a brief reason for calling and record their preferred contact time. Keep intake limited to what reception needs. Staff perform conflict checks, decide whether to accept the matter and provide any legal advice; an intake call does not establish that the firm will act.
Who it is for: Law firms and solicitors managing reception and new-enquiry calls.
What the call captures
- New or existing client
- Brief enquiry category
- Callback preference
Written illustration, not a live call or a customer result.
Caller
I would like to speak to someone about a property purchase.
Skysay AI agent
I can pass a brief enquiry to reception. Are you already a client of the firm?
Illustrative result
Legal reception enquiry recorded
Set the boundaries before launch
Do not request detailed confidential case information in the starting flow. Advice, deadlines, conflict checks and client acceptance remain with qualified staff and the firm’s approved process.
Your systems need an assessed, tested integration. Actions are confirmed only when the connected system confirms them.
Questions about the setup
Does the AI agent give legal advice or accept a case?
No. It records a reception enquiry. The firm decides whether it can help and confirms any engagement separately.
Does this work with our existing tools?
Your CRM, calendar or booking system needs its own assessed and tested connection. A named native integration is not assumed.
What do we need to prepare?
Bring a sample call, approved business information, your preferred languages and the result you need. Agree the fallback and test it before routing live calls.
How is usage priced?
Costs depend on the call direction, destination, selected voice setup and usage. Check current pricing before estimating your workflow.
Tell us what you want to handle
Share the call type and the outcome you need. We’ll use your enquiry to discuss the setup and any required connections.
Ready to configure it yourself?
15 minutes with our team. See how Skysay fits your call flow.
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